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Restigouche - It is that time of year again. The Better Business Bureau serving the Maritime provinces has noted a sizeable increase in the number of enquiries concerning firewood vendors. Consumers who heat their homes with wood stoves, combination wood-oil burning furnaces and fireplaces have to rely on the integrity of firewood vendors. In order to take a proactive approach to purchasing firewood, the Better Business Bureau suggests the following:

Before purchase:

1. Check with the Better Business Bureau for a report on the company.

During the Purchase:

1. Make sure that you accept the purchase in person so that you are able to stack and measure the wood.

2. Make sure that you obtain a receipt. The receipt should include the date, company name, address, telephone number, the price as well as the quantity.

3. According to Measurement Canada there are only certain legal units of measurement that companies can use when selling firewood. They are a cord, fractions of a cord, cubic feet, stacked cubic metre and fractions of a stacked cubic metre. Measures such as furnace cord, short cord; bush cord, stove cord and processed cords are illegal units of measurement.

If you did not receive the measure that you thought you should:

1. Do not use the firewood.

2. Contact the company that you purchased it from and try to resolve the issue.

3. Contact your local office of Measurement Canada.

4. File a complaint with the Better Business Bureau.